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The Practice: +44 (0)1638 782000 The Hospital: +44 (0)1638 782020

We are looking for a part-time receptionist to join our friendly team.  The position is Monday to Friday, 4pm to 7pm daily.  There may be a requirement for bank holiday and Saturday morning working as part of a rota. The role requires some flexibility with regard to hours. 

Duties will include:-

  • Answering the main telephone line, screening and transferring calls to the relevant departments/personnel.
  • Greeting and welcoming clients, visitors and contractors
  • Taking messages for the ambulatory department; arranging visits and vettings; dealing with emergency calls; ensuring outstanding messages are followed up
  • Collating work each evening for the out of hours on-call veterinary surgeons
  • Updating the message book for the following day
  • Transferring the phone to the partner on duty
  • Franking outgoing post/parcels
  • Updating the client database
  • Keeping the reception area tidy and stocked with pens, magazines and brochures
  • Dealing with general enquiries
  • General office duties (e.g. filing, faxing, copying, scanning documents etc.)

The ideal candidate will possess:-

  • High level of accuracy, attention to detail and personal organisation
  • A friendly and professional demeanour
  • Excellent interpersonal skills
  • Ability to prioritise work
  • Good typing skills and working knowledge of Microsoft Office (Outlook, Word, Excel)
  • The ability to remain calm under pressure
  • Knowledge of the horse industry advantageous

To apply for the above position, please send your current CV and a covering letter to Laura Raistrick (email: laura.raistrick@neh.uk.com)